The use of the Internet is today so common that it is already considered to be a part of human rights. Using the Internet on move – outside of home and workplace – is also increasingly considered as self-evident, especially among younger persons. In addition to location related wireless connections, such as WiFi, the Internet connections via mobile networks are gaining popularity. In Estonia the share of people using Internet on move is slightly bigger than in Europe on average (respectively 37% and 32% of 16–74 year-old persons).
The most frequently used e-service among Internet users in Estonia is reading web publications (91% of Internet users), followed by e-mailing (90%), looking for information about goods and services (89%) and Internet banking (87%). In addition, telephoning over the Internet, social media and entertainment (downloading games, images, films or music) are very popular, more than half of Internet users have used the Internet for these activities. Reading web publications and Internet banking and telephoning over the Internet are substantially more widespread in Estonia than in the EU on average. At the same time, the use of travel services and Internet commerce is considerably less common.
Three quarters of households have Internet connection at home, 74% have broadband connection (DSL, cable-TV, 3G mobile connection, etc.). Almost all households with children and two or more adults had Internet connection at home. Among single adults 58% had Internet connection at home which is 10% more than in the previous year. Households mentioned lack of skills and high equipment costs as main obstacles for having Internet connection at home.
About half of the employees of enterprises with ten and more persons employed use computers and the Internet in their everyday work. While almost all employees in enterprises of financial and insurance activities use computer, in enterprises of agriculture, forestry and fishing, mining and quarrying only one fifth. Nearly all enterprises with ten and more persons employed have used the e-services of public authorities and are satisfied with them, one fifth very satisfied. Also the ID card is in 2012 used by majority of enterprises – by nine out of ten enterprises, mainly for signing digitally.